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The new laptop has arrived. However, I can't get it to work: it seems to be stuck on the numerical keyboard, so it won't let me input my registration information and go any further. I have called the helpline and they think it's a mechanical fault (the light isn't coming on). If anyone has had experience of this, let me know.
Customer services are 'at lunch.' I will have to send the thing back if we can't resolve it, which means another week's wait due to work commitments out of Brighton next week. These things are indeed sent to try us.
UPDATE Ye ancient method of switching it off at the mains has worked: now it lets me use Roman letters, but not the numbers, so I can't enter ISP details. Still, it's a faint improvement. If it doesn't sort itself out, I'm taking it in next Thursday to get the keyboard checked.
Some while ago, a friend and I were discussing various forms of luck. I have luck with places to live, and with men (give or take relationships with a couple of arseholes, but haven't we all), and generally with my career, so it seems curmudgeonly to complain about my lack of techno-luck. My friend, OTOH, has luck with houses, money and surviving car crashes.
Customer services are 'at lunch.' I will have to send the thing back if we can't resolve it, which means another week's wait due to work commitments out of Brighton next week. These things are indeed sent to try us.
UPDATE Ye ancient method of switching it off at the mains has worked: now it lets me use Roman letters, but not the numbers, so I can't enter ISP details. Still, it's a faint improvement. If it doesn't sort itself out, I'm taking it in next Thursday to get the keyboard checked.
Some while ago, a friend and I were discussing various forms of luck. I have luck with places to live, and with men (give or take relationships with a couple of arseholes, but haven't we all), and generally with my career, so it seems curmudgeonly to complain about my lack of techno-luck. My friend, OTOH, has luck with houses, money and surviving car crashes.
